HDFC Ergo Car Insurance

An Overview

Is your car damage fear not letting you sleep peacefully? Dive through this article and find good, pearly insurance for your car, i.e. HDFC Ergo car insurance. It is an overall motor benefit insurance plan offered by HDFC Ergo General Insurance. HDFC ERGO General Insurance Co. Ltd. is a joint enterprise between ERGO International AG and HDFC Ltd.

The firm has 108 branch offices situated across 91 cities in India. The firm also has a large employee base with over 2,000 professionals. HDFC ERGO also has a wide distribution network that comprises retail, brokers, corporate agents, bancassurance, and a direct sales team. The latest service provided by HDFC ERGO is jumpstarting your car. In case your car has not been utilized due to the lockdown, you can avail of the HDFC ERGO JumpStart service to restart your vehicle. If your car is involved in an accident that results in damage or loss to the property of any third parties, it is covered under car insurance.

Furthermore, if you face any legal liabilities in case of any bodily injury or death of a third party, your car insurance protects you against the same.

List of best Car Insurance Products from HDFC Ergo Car Insurance:- 

  1. Owner Damage  

  2. Third Party or Liability 

  3. Personal Accident Cover 

Own Damage

Car damage is unpredictable and can lead to high expenses. HDFC Ergo Car Insurance will give you protection against any kind of damage or loss of accessories during the following events:- 

  • Fire, explosion, self-ignition, or lightning. 

  • Earthquake, flood, storm, landslide, rockslide. 

  • Burglary, theft, riot, strike, malicious act. 

  • Accidents by external means, terrorist activity 

  • Any damage in transit by road, rail, inland waterway, lift, elevator or air. 

Third-Party or Liability

HDFC ERGO provides this policy, which is required by the Motor Vehicle Act 1988. This policy protects you from legal liability in the event of an accident that causes permanent harm or death to a person, as well as damage to the surrounding property. 

Personal Accident Cover

2 lakhs of coverage for the vehicle’s owner-driver while traveling, mounting, or dismounting from the vehicle. Personal accident insurance for co-passengers is also offered for a fee of 100 per person with an amount insured of 2 lakhs.  

At a cost of Rs. 50, you can get legal liability insurance for a paid driver. 

Benefits and features of HDFC Ergo car insurance Plans

Depreciation Coverage of 0 or 0  

Nil Depreciation Cover is beneficial in combating the depreciation of your vehicle’s value. There is no deduction for depreciation on the car’s parts with this add-on, except for the tire (s) and tube (s). 

No-Claim Bonus Insurance  

The No-Claim Bonus increases year after year, from 20% for the first year to 50% for the fifth year of no claims. However, if you file a claim in a single year, this amount may be reduced to zero. To avoid this, HDFC ERGO offers add-on protection called No Claim Bonus Protection.  

This add-on protection ensures that you keep your ‘No Claim Bonus even if you make a claim.  

Key Advantages  

You save a lot of money on premiums.  

Even if a claim is filed, the NCB is kept.  

Conditions – Only three claims are allowed at a time, and they must be subjected to the following conditions:  

Windshield Glass Damage 

Externally caused damage to a parked car  

Flood, Earthquake, and AOG dangers cause damage to parked vehicles. 

Coverage of Consumables Costs –  This optional coverage pays for expenses incurred as a result of an accident, mishap, or any other loss on consumable products belonging to the covered vehicle and/or its accessories, as specified in the policy.  

Only if the consumables are destroyed or replaced as a result of a fire, explosion, self-ignition or lightning, earthquake, flood, storm, landslide, rockslide, burglary, theft, riot, strike, malicious act, or any other risk specified in the policy wordings is the claim accepted.  

Cover for engine protection  

Expenses incurred in repairing indirect damage caused by water infiltration or lubricating oil leaks, resulting in the loss or damage of Engine Parts  

Parts That Are Differential  

Parts for Gear Boxes  

Key Benefits – If you’re traveling through a flooded area, you’ll be safe. Covers expenses incurred as a result of damage to the internal engine and gearbox components.  

Coverage for Emergencies  

You may encounter unpleasant events such as flat tires or running out of gas while commuting or traveling. This insurance protects you in the event of a breakdown. In this manner, you may plan any road trip or commute without having to worry about bad things happening.  

On-the-spot repairs for small breakdowns, flat tire changes, emergency gasoline, and towing service to the nearest garage are all available.  

The Following is a list for your convenience

  • Minor repairs are made on the spot.  

  • Jumpstarting the battery  

  • Key duplication  

  • Changing tires  

  • Keys that have been locked or misplaced  

  • Delivery of fuel  

  • The fuel type is being emptied.  

  • Removal of the covered car and towing 

Back to the Invoice Cover  

You can get this crucial coverage to ensure that if your automobile is stolen or entirely damaged, you will receive the depreciated worth of your car’s Insured Declared Value (IDV) under the regular policy.  

You will receive the invoice value of the automobile, as well as registration costs, road tax, and insurance if you choose this add-on protection. 

Client Assistance  

A reputable insurance company will employ skilled and experienced employees to assist you in resolving your issues. Live chat is also available from insurance companies to ensure that your issues are answered quickly.  

Having car insurance coverage ensures your safety. In the event that your car or third parties are lost or damaged, you may be confident that you will not be financially harmed. 


If the insured vehicle is found within 90 days of the theft, the claim will not be accepted until the police authorities have released the final investigation report in the instance of theft. 

Discounts offered by HDFC Ergo car insurance:- 

HDFC ERGO Car Insurance offers a variety of discounts.  

The policyholder can take advantage of various attractive discounts offered by HDFC ERGO General Insurance.  

No-Claim Bonus: The no-claim bonus is a discount on the premium for the next year. If you have no claims during the year, you will receive a significant discount on the following year’s premium. If you have no claims in the first year, you will receive a 20% discount on the second year premium, and so on. It continues to rise.  

The details can be seen in the table below. 

No. Of years Discounts 
One claim-free year 20% 
Two consecutive claim-free year 25% 
Three consecutive claim-free year 35% 
Four consecutive claim-free year 45% 
Five consecutive claim-free year 50% 

Other Discounts: If you are a member of any recognized Automobile Association of India, HDFC ERGO General Insurance gives further discounts. 

How to Avail Discounts On  Car Insurance

You cannot lawfully drive a car in India unless you have a valid automobile insurance policy. According to the Motor Vehicles Act of 1988, every vehicle owner in India must have third-party automobile insurance coverage in order to legally drive on Indian roads. Driving without a proper auto insurance policy is against the law and can result in serious legal and financial consequences. Apart from third-party insurance, comprehensive auto insurance is another option for protecting one’s vehicle. 

However, because the cost of a comprehensive car policy is more than that of a third-party policy, many vehicle owners choose not to get it. And if you’re one of them, you should be aware of the different methods you may save money on your auto insurance policy.  

No-claim bonus: Your insurer will give you a discount of up to 50% on your vehicle insurance renewal premium if you go a year without filing a claim. The benefit begins at 20% in the first year and can increase to 50% after five consecutive claim-free years. You can use the NCB for your CAR INSURANCE RENEWAL to lower your out-of-pocket costs. However, it is critical that you renew your car insurance policy within 90 days of its expiration date, since failing to do so may result in you losing the NCB. 

Avoid filing claims for little damages

While you may believe that you can always ask your insurance provider to compensate you for minor damages CLAIMS, this is not the case. Even if the insurance provider compensates you for minor claims, you will lose out on the no-claim benefit. As a result, if you want to earn the coverage discount, make sure you don’t file any minor damage claims.  

Drive safely

Always drive safely to obtain a discount on your auto insurance policy. This way, you can get the NCB discount as well as an additional discount from the insurance company for being a cautious driver. To be on the safe side, avoid causing an accident and always carry a duplicate of your driver’s license and vehicle registration. 

When purchasing car insurance coverage, make sure that you disclose all of the pertinent information. This contains information such as your age, career, mileage, and car usage, among other things. Remember that just a few insurance providers provide discounts based on gender and career.  


You can enhance your car insurance policy’s coverage by purchasing add-ons such as zero depreciation, engine protection, and other features. However, you must select only those add-ons that you believe are necessary. If you have a new car, for example, zero depreciation coverage is always recommended because it provides complete compensation without taking into account the value of depreciated parts. When driving in the monsoons, having an engine protection cover is also a smart idea. 

General HDFC ERGO Car Insurance Exclusions

  • Wear and Tear,   

  • Damage caused by a driver who does not have a valid driver’s license  

  • Failure due to mechanical or electrical breakdown  

  • Damage caused by a driver who is under the influence of liquor, alcohol, or drugs  

  • Depreciation and any resulting loss  

  • Loss /Damage due to war /mutiny /nuclear dangers  

  • Damage to tyres and tubes, unless the vehicle is damaged at the same time, in which case the company’s obligation is restricted to 50% of the replacement cost.  

  • Outside of India, there has been a loss or damage. 

How to Make a Car Insurance Claim with HDFC ERGO 

Contact Information is the company’s website.  

022/0120-6234 6234 (toll-free).  

Steps to take and documents to bring:  

a) In the event of a car accident,  

Contact HDFC ERGO immediately at 022/0120-6234 6234, which is a toll-free number.  

File a claim with a legally signed Claim Form, a copy of your driver’s license, a copy of your RC book, and, if necessary, a copy of your policy document and a copy of your FIR (Kindly note down, contact details of people and vehicle number involved in accident)  

Bill for the original repair estimate  

Only the invoice receipt is required in the case of a cashless service.  

In the event of reimbursement, give a copy of the estimated bill, the original invoice, and a copy of the payment receipt.  

In the event of a car theft claim:- 

Contact HDFC ERGO immediately at 022/0120-6234 6234, which is a toll-free number.  

Claim with a legally signed claim form, a copy of the police FIR, a copy of your driver’s license, a copy of your insurance policy, and a copy of your vehicle’s RC book.  

  • The first step is to call HDFC ERGO General Insurance’s Toll-Free Helpline at 022/0120-6234 6234 to file a claim.  

  • Schedule an appointment with the surveyor and bring your vehicle to one of HDFC ERGO General Insurance’s authorized network garages for repairs. Send the surveyor the required paperwork.  

  • Liability is confirmed by the company.  

  • If possible, choose a cashless garage; the company will settle repair bills with the garage directly up to the amount owed.  

  • If you do not want to use the cashless option, you must pay for the repairs and then submit the bills along with the claim form to the surveyor/company for settlement. 

  • Vehicle Pickup 

HDFC ERGO Car Insurance Review

  • HDFC ERGO is backed by a network of over 6800 garages and a high-quality service with timely answers. The auto insurance plan provides comprehensive coverage to protect your vehicle in the event of an accident, with beneficial add-ons on sale. You should select HDFC ERGO for your auto insurance because it has a large network of cashless garages, rapid and seamless customer care, and claims to have a 99 percent claim payout rate. 

  • HDFC ERGO General Insurance Company Limited is an Indian assurance firm. HDFC ERGO’s assurance schemes targeting individuals include Motor, Health, Travel, Home, and Personal Accident assurance. It also markets Property, Marine, and Liability assurance in the corporate segment. HDFC ERGO operates in 71 cities with 80 branch offices. The firm has approximately 1,100 staff-members 

HDFC Ergo Car Insurance Renewal:- 

Renewal of an existing vehicle insurance coverage via the internet 

  • Go to the insurance company’s website and choose to renew your policy.  

  • Fill in the details, choose whether or not to include or exclude the add-on covers, and finish the journey by paying the premium online. 

  • Your renewed policy will be emailed to the address you provided during registration. 

Renew car insurance for an older vehicle

Having car insurance gives you peace of mind, therefore regardless of whether you have a new, old, or used automobile, you should always invest in a good car insurance plan.  

According to the Indian Motor Vehicle Act of 1988, every vehicle owner, including those who own a used, classic, or antique car, is required to have valid insurance in order to drive on Indian roads. Failure to do so can result in hefty fines and the suspension of a driver’s license.  

Comprehensive car insurance coverage may be purchased quickly and inexpensively, protecting the vehicle from any natural or man-made calamity. It also shields you from third-party financial liability in the event of damage to other vehicles or property. It also includes Personal Accident coverage, which pays out up to 15 lakhs to the insured in the event of an accident. 

Renewal of Long-Term Automobile Insurance

If you bought a car after September 1, 2018, you were required to get three-year third-party insurance coverage. Your car insurance is about to expire. By getting a car insurance policy, you may live a stress-free life as well. If you’re already a customer of HDFC ERGO, simply enter your policy number to start the renewal process. If you’d like to renew your auto insurance coverage with us, simply click here and follow the simple procedures. With HDFC ERGO, you can protect your car in minutes. 

FAQs of HDFC Ergo car insurance

Q1. Do you need a car insurance policy? 

Ans: If you want to drive your automobile on the roads in India, you must have a car insurance policy. It’s necessary to get third-party liability insurance. 

Q2. What are the various kinds of cars the company covers? 

Ans: Each vehicle must have at least third-party liability insurance, according to the Motor Vehicles Act. For both new and used cars, HDFC ERGO provides scalable and well-considered insurance protection solutions. 

Q3. What are the different kinds of car insurance policies available in HDFC ERGO? 

Ans: A third-party liability policy and a comprehensive insurance policy are the two most common forms of automobile insurance policies. 

Q4. What are the exclusions in an HDFC ERGO car insurance policy? 

Ans: The provider is not responsible for all minor repairs. Electrical breakdown, depreciation of parts, regular wear and tear, and damage caused by collisions while under the influence of alcohol, or inflicted by HDFC ERGO are not covered.