HDFC Ergo Two Wheeler Insurance

The HDFC ERGO General Insurance Company provides a comprehensive two wheeler insurance plan known as the HDFC ERGO Two Wheeler Insurance. This insurance policy is a mandatory motorbike cover according to the Motor Vehicles Act, 1988. This policy covers the expenses occurring due to any third-party liability and includes property damages, bodily injuries, and the demise of a party. It also protects the two-wheeler from any accident, theft, explosion, fire, natural calamities, man-made calamities, vandalism, and other unforeseen circumstances.  

The HDFC ERGO General Insurance Company has been looking after the insurance needs of its customers for the past 16 years. It is a joint venture that was established between HDFC Ltd. and ERGO International AG. Bike insurance is the most popular insurance policy offered by the company. The company offers other insurance covers as well including travel insurance, car insurance, home insurance, health insurance, property insurance, and liability insurance for corporate spaces.   

Along with the various insurance policies that are provided under the HDFC ERGO Two Wheeler Insurance, the company provides a bunch of add-on covers for the customers to choose from. These add-on covers can come in handy during situations where the policyholder undergoes a crisis. These add ons can be purchased in addition to the insurance policy that the policyholder has bought. These covers include various benefits such as tyre protection over roadside assistance cover, zero depreciation cover, engine protection cover, etc.  

List of best HDFC ERGO Two Wheeler Insurance 

Third-party two-wheeler insurance 

Third-party two-wheeler insurance by HDFC ERGO General Insurance Company is the most popular cover available to numerous customers. It is mandatory insurance cover under the Motor Vehicle Act, 1988. The insurance policy protects the vehicle of all expenses that are incurred due to third-party liability. These expenses can include all property damages, demise, or bodily injuries if the vehicle was ever involved in an accident or any unforeseen circumstance.  

Comprehensive two-wheeler insurance 

Comprehensive two-wheeler insurance is a one in all package for all two-wheeler drivers. The insurance policy covers all the damages that are caused to or by the vehicle to the rider or any third party. In simple terms, the package is a comprehensive cover for all own damages as well as third-party liabilities.  

Own damaged two-wheeler insurance 

The HDFC ERGO General Insurance Company also provides the Own damaged two-wheeler insurance policy, which is a cover policy for all damages caused to the vehicle due to any unforeseen circumstance. The insured vehicle will be protected from any accident, theft, explosion, man made calamities, fire, natural calamities, and/or vandalism under this insurance policy. 

HDFC ERGO Two Wheeler Insurance Add Ons 

Zero Depreciation Cover 

The claim amount provided to you is often deprived of the depreciation amount of your vehicle. This means that the company deducts the depreciation amount while offering you the cover amount. The zero depreciation cover ensures that you receive the full amount including the depreciation amount.  

Emergency assistance cover

Not every assistance is covered in your insurance policy. However, your vehicle can encounter an unforeseen situation anytime. Emergency Assistance Cover protects your bike in all such cases including tyre changes, battery issues, lost car keys, duplicate car keys, owing and refueling. 

HDFC ERGO Two Wheeler Insurance Customer Care Numbers / Contact details 

Visit : Website: 

Toll-Free Number : 022/0120-6234 6234 

Features of HDFC ERGO Two Wheeler Insurance 

There are several characteristics that make the HDFC ERGO Two Wheeler Insurance one of the best policies offered by the company. The features of the policy are: 

  • Nil Depreciation Cover: Zero depreciation provides you financial assistance for all the depreciable parts of your two-wheeler. You can replace parts such as rubber, metal, plastic, etc without spending a penny from your pocket. This feature does not apply to the replacement of tyres.  
  • Road Assistance Cover: The insurance policy is a must have cover for all emergency road assistance. The policyholder can avail services such as changing of flat tyres, mechanical services, towing, and refueling of the bike under this cover.  
  • Third-Party Liability Insurance: The insurance policy aims to protect the vehicle from all the expenses that occur as a result of third-party liability. The expenses covered under this insurance policy include bodily injuries, demise, or property damages.  
  • No Claim Bonus: The no claim bonus feature is applicable to the policyholders owning a long-term policy. It can be purchased as an add-on if someone is buying a 2 or 3year long-term bike insurance policy. The add-on increases the cumulative discounts with an increase in the number of no-claim years.  

HDFC ERGO Two Wheeler Insurance Coverage 

Following are some of the expenses that are covered under this insurance policy:  

Own damage cover: The HDFC ERGO Two Wheeler Insurance Coverage provides benefits to the bike from the following incidents:  

  • Thefts, riots, burglary, or any other malicious actions 

  • Acts of terrorism 

  • Natural calamities such as earthquakes, floods, landslides, storms, hurricanes, typhoons, etc.  

  • Self-ignition, explosion, or fire 

  • Damages on the road, or during transit, lift, elevator, etc 

  • Man made calamities such as strikes 

Third-party liability covers: The policy covers any injuries, damages, or expenses that are caused to any third party as a result of any unforeseen event where the insured bike is involved. The expenses include: 

  • Property Damages 

  • Bodily Injuries 

  • Demise 

Personal Accidents: This insurance policy also covers the expenses for any personal accidents of the insurer or the driver of the insured vehicle.  

Discounts offered by HDFC ERGO Two Wheeler Insurance  

The HDFC ERGO Two Wheeler Insurance provides various discounts along with the covers that are specified in your insurance policy. The discounts offered by the company are as follows:  

  1. No Claim Bonus: The no claim bonus discount can be availed by policyholders who chase a long-term policy of 2 or 3 years. This discount is a cumulative benefit that the policyholder can avail of for every year that he doesn’t claim the cover. The discounts keep adding up with the increase in the no-claim years. The no claim bonus starts with20% for the first year no claims and keeps on increasing every consecutive year. However, the cumulative discounts will come to a zero once the policyholder claims the insurance. 

  2. Long-term policy discounts: Policyholders who purchase long-term insurance policies always receive a cost-benefit. They can avail of a higher amount of no claim discount as the benefits increase cumulatively. They can also get the third-party insurance policy at a lower cost as the prices of this insurance policy increase every year by 15% to 20%.  

  3. Other discounts: If you are a member of any recognized Automobile Association of India, you can also avail of other discounts that the HDFC ERGO Two Wheeler Insurance has in store for you.  

Exclusions of HDFC ERGO Two Wheeler Insurance 

While the HDFC ERGO Two Wheeler Insurance covers a long list of expenses for the policyholder, there are certain exclusions for the policy as well. The exclusions from the policy can be listed as the following:  

  • Depreciation of the vehicle over time 

  • Wear and tear of the bike 

  • Electrical issues and breakdown 

  • Mechanical breakdown 

  • Depreciation of the vehicle in its usual nature 

  • Damages caused due to driving under the influence of alcohol or drugs 

  • Damages caused due to driving without a valid driving license 

  • Accidental losses caused deliberately 

  • Losses occurred as a consequence of an incident 

How to Claim for HDFC Ergo Two Wheeler Insurance 

You can follow the following steps to claim your HDFC Ergo Two Wheeler Insurance policy:  

  • You have to contact Bajaj Allianz General Insurance to make your claim on their  Toll-Free Helpline number – 1800-209-5858 

  • Fx an appointment with your surveyor and find a network garage under Bajaj Allianz General Insurance 

  • You can take your bike to that network garage for all repairs that the vehicle needs.  

  • Your repairs will be cashless as the insurance company will pay for the expenses incurred.  

  • You will need to submit all necessary documents of your vehicle to your surveyor.  

  • The insurance company will confirm the liability on your behalf.  

  • You can opt for a cashless service using the cashless card and let your insurance company settle your bill.  

  • If you wish to pay the bills from your pocket, you can do the same and collect all bills that reflect our expenses.  

  • You will be required to submit these bills to your insurance company to get a reimbursement of your repairing expenses.  

Different documents are required to claim your cover depending on your insurance policy and your circumstances. Following are the necessary documents and step-by-step guidelines that you will need to claim your cover:  

  • In case of an accident:  
  • Step 1 – You must contact HDFC ERGO on their toll-free number 022/0120-6234 6234 

  • Step 2 – Next, you need to lodge your complaint with the claim form duly signed by you 

  • Step 3 – You will be required to submit a copy of your Driving License, RC book, and Policy document 

  • Step 4 – You will be required to submit an FIR as well defending the situation 

  • Step 5 – The claim settlement also requires your original repair bills. If you opted for cashless service, you will need to submit your invoice receipt.

  • Step 6 – For any reimbursements, you will require your estimate bill, original invoice, and payment receipt 

  • Step 7 – If you suffer a total loss due to an accident, you will be required to submit Form 35 & the original NOC from the finance 

In case of theft: 

  • You must contact Bajaj Allianz on their toll-free number 1800-209-5858 

  • Next, you need to lodge your complaint with the claim form duly signed by you 

  • You will be required to submit a copy of your Driving License, RC book, and Policy document along with the original car keys 

  • You will be required to file an FIR with the police and submit a copy of the same to your insurance company 

  • Form 26, 28, 29, 30, and Form 35 need to be submitted after proper signatures 

  • You need to obtain a final confirmation from the police with a ‘No Trace Report’ of the insured vehicle 

  • In case of any liability occurring due to third-party claims 

  • You must contact Bajaj Allianz on their toll-free number 1800-209-5858 

  • Next, you need to lodge your complaint with the claim form duly signed by you 

  • You will be required to file an FIR with the police and submit a copy of the same to your insurance company 

  • You will be required to submit a copy of your Driving License, RC book, and Policy document 

FAQs for HDFC ERGO Bike Insurance 

Q1. What is IDV under the Two Wheeler Insurance plan? 

Ans: IDV stands for Insured Declared Value. It is the total insurance coverage that will be available to you in a situation where your vehicle suffers total damage or loss. In simple terms, it is the current market value of your bike. 

Q2. What type of a policy can I opt for my two-wheeler? 

Ans: The HDFC ERGO Bike Insurance provides two types of insurance policies. The third-party liability claims policy is a mandatory cover for your motorbike. It must be purchased by every vehicle holder under the Motor Vehicles Act, 1988. The policy protects your vehicles from all expenses that are caused to a third party due to your bike. These expenses include bodily damages, property damages, and the death of a party. The comprehensive insurance policy is available in short-term and long-term renewability. The comprehensive policy protects the insured vehicle from all damages and losses due to thefts, accidents, calamities, vandalism, etc.  

Q3. How do I renew my two-wheeler insurance policy online? 

It is advisable to purchase a long-term comprehensive plan for your vehicle. The long-term plan has cost benefits and discounts as well as it protects the bike in totality.  

Ans: Renewing policies online is easy and hassle-free. You need to visit the official website of HDFC Ergo to renew your policy online. You will be required to submit the registration number of your two-wheeler and select the policy that suits your needs. You can make the payment online and your policy will be renewed in no time. The website will ask for your personal details such as name and contact information. Once you make the payment, a copy of your policy document will be sent to your registered email id. 

Q4. What are the different add-on covers I can opt for? 

Ans: Add-on covers are the additional coverage that you purchase for your vehicle. These benefits are not a part of your existing insurance policy. There are different add on covers that you can opt for:  

1. Zero Depreciation Cover: the zero depreciation cover prevents the insurance company from deducting the amount of depreciation from your claim. Hence, you receive the entire claim amount with this add-on.  

2. Emergency assistance cover: Your vehicle can hit an emergency any time and this cover protects your vehicle from all such emergencies at all times. The benefits of this cover include towing charges, refueling lost key assistance, emergency breakdowns, flat tyres, tyre changes, battery issues, duplicate key issues, etc.  

Q5. What happens to my No Claim Bonus while renewing an expired two-wheeler insurance policy? 

Ans: If your insurance policy has expired, the insurance company offers you a period of 90days to renew your policy. If your policy has not been renewed during the time, the amount of your No Claim Bonus will become 0%. That means, all benefits from the no claim bonus feature will become null and none of the discounts will be passed onto the renewed policy after that. Hence, it is suggested that you renew the policy on time to continue availing of the discount on your no-claim years.